• Resourcing & On-boarding Specialist

    Job Locations UK-Cardiff
    # of Openings
    Group Services
    Position Type
    Permanent Full-Time
  • Overview


    What you will be responsible for


    To support the Head of Training, Area Directors and Regional Directors of the Self Employed division with all aspects of applicant attraction, on-boarding, Training and Induction.


    Working as part of our high-profile recruitment team to source top mortgage professional to join the self-employed division of our Financial Services arm, Just Mortgages.


    We’re looking for a proactive head hunter who can utilise CV Databases, LinkedIn and our ATS platform to generate a pipeline of Mortgage and Protection Advisors to enhance our growing Self Employed Division. The successful candidate will be responsible for the entire candidate experience, from first impression to on-boarding.


    • Provide an efficient and high-touch experience for every candidate from application stage to offer, driving the interview process and offer process
    • Build effective communication and relationships with stakeholders
    • CV Screening
    • Telephone Screening
    • Relaying role information and criteria to applicants
    • Keep candidates’ files up to date
    • Maintain effective advertising and awareness of opportunities
    • Responding to all enquiries


    This role will also require the successful candidate to work closely with our Training & Development Team and our panel of lenders (Openwork) to ensure that on-boarding and application processes are completed and all training proceeds with full attendance. Including;


    • Act as conduit between applicant and Openwork, liaising with case handlers to ensure smooth completion.
    • Conduct welcome call to new applicants
    • Arrange all Induction courses
    • Ensure completion of pre-course workbook
    • Check understanding of Joining Instructions for all applicants
    • Obtain and Log DPA licence numbers
    • Maintain and close learning records at appropriate stages
    • Support with the annual Self Employed Division Training Plan
    • Identify and Book suitable venues for training events
    • Maintain and communicate the Training Schedule to the Division
    • Monitor and log attendees and CPD hours
    • Maintain CPD Training record log by Adviser/Region and support Advisers on correct completion
    • Maintain Fraud Awareness Log and schedule Fraud Awareness training with all Advisers in a rolling 12 month period


    What you will need:

    • Internal recruitment or proven track record in resourcing/head hunting candidates
    • Able to make others feel comfortable and confident and instil a sense of “trustworthiness” to all stakeholders
    • Strong customer service experience
    • Experience in creating and maintaining relationships
    • Excellent telephone manner
    • Strong administration skills
    • Self-motivated and driven
    • Confident to "manage upwards" to senior team members
    • Ability to work well within a team
    • Experience working with Microsoft Outlook, Excel and Word
    • Open-minded and open to change and development
    • Excellent interpersonal and intrapersonal skills
    • Highly organised a refined level of time-management
    • Ability to communicate effectively with people including senior persons and commercial businesses
    • Candidate-focused
    • Ability to work with complex information
    • Ability to stay calm when under pressure
    • Positive team player

    Your next step:

    We really want to learn from you, even if it's to ask a simple question or to have an anonymous chat with your very own Talent Specialist from the Talent Team. Applying is easy - simply have your CV ready and click on the 'Apply Online' button on the right-hand-side of this page. 


    We aim to respond to all candidates - successful or not. You will hear back from a member of our Talent Acquisition Team within 10 working days.


    Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people - and what's more - we love the differences that make each person who they are and we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.


    If you have a disability or special need that requires accommodation, please let our Talent Team know.



    To all recruitment agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to our Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs





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