When you join Spicerhaart you become a valued part of the Spicerhaart family, which is the largest independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. Our reputation depends on the service we provided to our internal and external customers.

Location:                               Flexible

Accountable to:                   Head of Training & Development

Responsible for:                 Learning and Development Coordination

Salary:                                   £22,500 - £28,000 depending on experience

Hours of work:                    8.30am to 6pm Mon - Fri

Main purpose of the role:

To support the Head of Training by providing highly effective administrative, project and support duties within a challenging environment.

To assist the head of training, trainers, coaches and MLRO team to make best use of their time by dealing with administrative and project coordination across a range of activities whilst delivering exceptional customer service as outlined by policies and procedures, upholding the company’s brand values and core beliefs at all times.

Role specific competencies:

Proven record of accomplishment of providing highly effective administrate duties at management level. Efficient, self-motivated and highly organised with the ability to remain confidential at all times.  Works well under pressure and can meet deadlines. 

Well presented, well spoken with proven communication skills, both verbal and written. Must be computer literate in Microsoft products. A flexible approach to working hours may be required.

Activities / Main Duties:

• Complete all required training.
• Effective support of team training.
• Support the booking of recurring courses into team diaries.
• Allocation of delegates onto course.
• Issuing invites and reminders to courses & confirming attendance.
• Administration of feedback, testing and reporting.
• Support of content creation.
• Support of staff training.
• Ensuring that the on boarding of new starters is in line with the company standards.
• Set up new profile on learning platform and add pre boarding learning plans to assign prior to start date.
• Communication with the branch network.
• Training manager administration of new starters, leavers & promotions.
• Ensuring that the trainers are equipped with any material, equipment or resource that is required.

• Project Support.
• To support the Head of Training with project planning and identifying support required and risks.
• Liaise with the head of training and project team to ensure that targets and goals are being achieved.
• Support the projects with management of SMEs and plan.

The finer details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

1. Full UK Driving Licence
2. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
3. We’ll need evidence of your right to work in the UK, in the form of:

• Passport/Birth Certificate

We will also need

1. Proof of Address
2. National Insurance
3. Drivers Licence Check

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/