Role: Personal Assistant

Reporting to: Director - Nexus

Job Summary: We are seeking a proactive and highly organised Personal Assistant with at least two years of experience to support the operational goals of Nexus (our business generation & concierge team) and our branch network. This role requires a detail-oriented professional with exceptional administrative and communication skills to ensure the smooth and efficient running of daily operations in a fast-paced environment.

The ideal candidate will:

• Excel in organisation and task prioritisation, handling multiple responsibilities effectively.
• Possess strong IT proficiency and problem-solving skills.
• Demonstrate excellent communication abilities and a proactive, approachable attitude.

As a key member of our team, you will provide essential support to the Director of Nexus and contribute to our commitment to customer service and operational excellence.

Key Responsibilities:

• Administrative Support: Provide high-quality support to the Director of Nexus and the broader management team, including scheduling, calendar management, handling calls, and drafting correspondence.
• Documentation: Create and maintain organised databases and filing systems, prepare reports and presentations, and complete paperwork for new starters, leavers, and PIF changes in alignment with HR processes.
• Liaison: Act as a bridge between clients, suppliers, and internal teams, including close collaboration with the training team to ensure Nexus staff complete necessary training and available courses.
• Coordination: Serve as a point of contact among departments and external clients, coordinating meetings, handling communications, and supporting effective resource allocation, including rota planning, break allocation, and leave requests.
• Office Management: Oversee general office functions such as ordering supplies, maintaining equipment, and keeping a clean, organised workspace.
• Data Entry & Reporting: Compile and manage MI as needed, assist in data entry, and prepare and report agent commissions, overtime, and absence information for payroll.
• Travel Arrangements: Arrange travel and accommodation for staff members as needed.
• Expense Management: Collect and organize expenses for the Director and Operations Manager.
• Meeting & Event Coordination: Assist with planning and coordinating meetings, events, and conferences, including preparing agendas, taking minutes, and handling logistics.
• Communication: Ensure smooth and effective communication across all channels, including email, phone, and digital platforms.
• Research: Conduct research on behalf of the Director to support ongoing projects.
• Miscellaneous: Perform additional tasks as required to support Nexus and its operations.

Qualifications & Skills:

• Experience: Minimum of 2 years in an administrative or secretarial role.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management tools.
• Communication Skills: Exceptional verbal and written communication abilities.
• Organizational Skills: Strong time management, multitasking, and attention to detail.
• Interpersonal Skills: Ability to collaborate effectively at all levels and maintain confidentiality as needed.
• Problem-Solving: Ability to handle issues proactively, remain flexible, and work well under pressure.

Preferred Skills:

• Experience handling confidential information.
• Familiarity with basic HR functions.
• Experience working with CRM tools.

Salary:

£24,000 - £28,000 per annum depending on experience

Location and Working Hours:

• The role will be based at our Colchester head office: Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD.
• You will work a 40-hour week, Monday to Friday 9am to 6pm.

How to Apply:

To apply for this position, please click on the link or email your CV to recruitmentnexus@spicerhaart.co.uk and quote "PA to Director-Nexus"

Finer Details:

Spicerhaart is one of the leading estate agency groups in the UK. Our independent residential sales and lettings network, which is the biggest in the UK, is made up of our seven established estate agencies in England - haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee and Darlows.

We also provide conveyancing and legal services, and offer financial services through our Just Mortgages* division. *Just Mortgages is a trading name of Just Mortgages Direct Ltd, an appointed representative of Openwork Limited, which is authorised and regulated by the Financial Conduct Authority.

We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need:

1. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
2. We’ll need evidence of your right to work in the UK, in the form of:

• Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance

Equal Opportunities: 

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies: 

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Privacy Policy: 

We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/